First, you should see our customer reviews.
We have been in business since 2012 because we pride ourselves on total customer satisfaction. Our process allows you, the customer, to review and approve your caricature to make sure that it is in accordance with your initial specifications BEFORE we send your gift. Our artist will work with you until you are COMPLETELY SATISFIED and in the rare case that you are not, we will give you your money back. Note that additional charges may be necessary depending on the revisions requested. After your approval and shipment, we guarantee the product to be defect free or we will replace it.